Product Care

At nela bags, we believe in timeless beauty with a modern conscience. That’s why each bag is crafted from eco-luxe vegan leather, a high-quality, animal-friendly alternative free from harsh chemicals. Inside, you’ll find a soft recycled lining that speaks to our commitment to sustainability and refined detail. Because caring for your style means caring for the world around you.

Daily Care & Maintenance

Wipe Regularly – Use the provided soft cleaning cloth to gently remove dust and fingerprints. A damp cloth with mild soap can be used for deeper cleaning.
Avoid Overloading – While our bags are made for everyday use, overfilling can strain the seams and shape over time.
Keep It Dry – PU leather is water-resistant but not waterproof. If your bag gets wet, wipe it with a dry cloth and let it air dry naturally.

Storage Tips

Use the Dust Bag – When not in use, store your bag in the included protective dust bag to shield it from dust and sunlight.
Keep Its Shape – Stuff your bag lightly with tissue paper or soft fabric to maintain its structure. Avoid using plastic, as it can trap moisture.
Store in a Cool, Dry Place – Keep your bag away from direct sunlight, heat sources, and humidity to prevent material warping.

Stain Removal

For Light Stains: Wipe gently with a damp cloth and mild soap. Avoid excessive rubbing.
For Ink or Oil Marks: Use a soft, dry cloth to blot the area immediately. Do not use alcohol-based products or harsh chemicals, as they can damage the finish.
For Color Transfer: Avoid contact with dark or heavily dyed fabrics, as PU leather can absorb color. If transfer occurs, clean it as soon as possible with a mild soap solution.

What to Avoid

Harsh Chemicals – Never use bleach, alcohol, or acetone-based products.
Direct Sunlight for Prolonged Periods – This can cause fading or cracking over time.
Sharp Objects – PU leather is durable but can still scratch, so handle with care.
High Heat Exposure – Keep your bag away from radiators, hairdryers, or prolonged car heat.

Long-Term Care for a Timeless Look

Your nela bags is more than just an accessory it’s a part of your story. With proper care, it will stay elegant and functional for years to come. If you have any questions about maintenance, feel free to reach out to our customer support team at support@nela-bags.com.